Great Chicago pizza. Been a customer since they opened and always find the pizza to be just like I remembered when growing up in the Chicago area. The only problem is the half price pizza on Tuesday and many of the costumers only buy on those days and they are the ones who complain.... too many cheap skates as the line on those days prove the point.
(5)
Nate T.
The pizza is great. My favorite is the thin crust.
(5)
Sharron G.
We just moved and thus Rosati's is close to our new home. Yummy Chicago style thin crust! We like to go pick up our pizza. The facility was clean nd the people super nice. Have been there 2 times already. We'll be back.
(4)
Brooke J.
Hours of operation are incorrect! Nothing frustrates me more than getting a $100 order all written down from the whole family and then to call and u be closed. So irritating. No wonder business suffers.
(1)
Kevin B.
We've tried it three times - twice on our own dime, and once when a neighbor treated. Sorry, we just didn't like the amount of grease. Taste was OK, but none of the three of us in the family could get past 1 piece due to the grease. We prefer Euro Pizza or Sapori D'Italia for pizza in Fountain Hills.
(2)
Brad M.
Alright, first things first...Their thin crust pizza is the best pizza I have EVER had in AZ. On the downside and this almost cost them a star, it is always more $$$ then we want to spend on pick-up/delivery pizza. We off set this however by getting the large with the small cheese for free and then make 3-5 meals out of it. Hopefully they will begin to offer good deals on their Facebook page to help out their faithful supporters. I have never had a burger/sandwich or fries, as pizza is the only way to go for us but I'm sure they are good. My only question is why haven't they expanded their space to offer a dine-in option? That would be a successful venture for sure as we always look fwd to our next ROSATI'S night.
(5)
Anna M.
Horrible customer service! Rude and unapologetic for getting our order wrong and wouldn't give me my money back or provide credit for a next visit. It's like they go out of their way to get your order wrong and then get upset at you for calling them out on it. I picked up my order and had to wait about ten minutes for it, when I checked the pizza (habit after getting a wrong pizza from here before when I received sausage on a vegetarian pizza) it was already cold. They forgot to give me the salad my boyfriend ordered and I had to ask for it. When I finally got home the salad was of course the incorrect salad. I've given them three shots and have given up. If you end up ordering from this place don't expect a good experience and don't say we didn't warn you.
(1)
Adam K.
It wouldn't be my first choice... however, it will do in a pinch. Biggest complaint is the wait time. They said my order would be ready at a specified time. Sat there for 20 min after the time I was given.
(2)
Ryan K.
1st time was perfect in fact they saved my valentines dinner for a last minute romantic dinner at home. I was so impressed we went back for more. Never again! Terrible service. On the second time around we went for pick up again and they gave us someone else's salad. Called to get things straight and they put me on hold, after two attempts at calling back they finally took my call from my GF # because they knew my # and knew they screwed up. Offered to deliver us the correct salad, i tried to explain the correct salad the kid didn't even know what mixed greens are!! They delivered the wrong salad still..the delivery kid ended up paying me back from his own pocket. Tried again tonight after holding over 5 min! Said they couldn't put alfredo sauce on the f#%kin ravioli!! They did that on my first order no problem...Worst customer service ever! Its a shame because the food can be good but the fools running this place need to be all fired! Avoid!
(1)
Dave M.
If there was a zero, it'd be them! I am NOT reviewing the pizza since we never got to try it.... we did however try thier customer service and it was the worst I have ever seen! Please note, this review is being written by a retail manager with over 20 years of customer service.... I called in a pizza, asked for 2 pizzas and was told it would be 25 minutes. Upon returning home, we found 2 pizzas, completely wrong with wrong toppings, and it was cut like a checkerboard. All we wanted was one plain pizza and one with mushrooms, total $46 (maybe if was gold plated that would be fair, but $23 a pizza????) We didn't get that... Here is the issue. Upon calling them to ask for what we ordered, we were met with resistance. I prefer the "kill 'em with kindness and keep the customer approach". The woman on the phone was sweet, and was relaying messages to me from the Manager. I told them in my 20+ years experience that it is better to take the loss ($5-8 in ingredients at most for 2 pizzas) and keep the customer. We were told that they can give us 1/2 off of one pizza for the order they just messed up. We said "forget it" and left with a credit. Now I have a $46 credit to a pizza place that I have no interest in going back to. You have now lost a NEW customer, the hardest kind of customer to obtain. Also, with all of the pizza joints in Fountain Hills, why would I or any of my friends/family ever return after being treated rudely and unfairly. Called in an order to Ray's in Scottsdale, told them what happened at Rosati's, and they said come on over, we will make your night better. Bottom line, shitty customer service, not sure about the food, and we'll see how long Rosati's can last with that kind of service.
(1)
Mary S.
I've been ordering from Rosati's for decades. I found them in Chicago and was overjoyed to find them again in Fountain Hills, AZ. However, the FH store has messed up my order on multiple occasions. They did so again last night when they failed to put cheese on my half of the pizza and then burnt it. When I called to let them know I was told there was a note on my account that I "complained too much" and they would no longer serve me. So apparently the business model isn't to get the orders right but to cut off service to the customer if they rightly complain that the pizza is not done correctly. They also claimed my husband was "threatening" when he returned another incorrectly done pizza and he said he was going to inform corporate of the terrible service. Do not walk, run away from this terribly run franchise and get your pizza from a completely different Rosati's location.
(1)
Stacy S.
We placed an order for pick up. We got home only to discover the pizza was made wrong. Because the pizzas are over priced I felt we should get what we paid for. I was REALLY disappointed in the customer service. I knew our family dinner plans were going to be delayed another hour because it takes so long for the pizzas to be ready. When I called they told me that I had to bring back the bad pizza BEFORE they would begin making it the way we ordered it. So they messed up our order and I am inconvenienced by having the whole family waiting an hour to eat, I had to drive back down to the store and THEN I had to wait all over. Not exactly the best way to treat customers.
(1)
C N.
Lame. Called at 9:45pm they said they were closed even though they were open till 10.
(3)
Lisie M.
I'm updating my previous review and giving Rosatis a 1 thumbs up - with a Caveat for Consistency. I live in FH so over the years I've eaten here quite a bit and I've seen the ups & down of this place. I'd eat here far more if they offered more "deals" beyond the 1/2 Price Tuesday. This is a pricey pizza and and while it can be good - it's just not consistent. I'm from Chicago so I'll tell you that when it's "on" it's somewhat close to a Chicao-Style THIN crust pizza. That also means that it's not cut like the traditional "8-Big Round Slices!" (It's a Chicago thing! ) Anyway, it's usually very fresh. I dig the crust, though again, sometimes it's overdone. Caveat is $$$ and damn CONSISTENCY. I read the other reviews here and I'm not surprised. Which is too bad because WHEN this place gets it right (and they do get it right more than they get it wrong), Rosatis is far better and fresher and more "real" than a Pizza Hut or Papa Johns or Little Ceasars :-o . No comparison. It's just when they do get it wrong...... So.. I guess at this point I'll leave it at: what are you in the mood for and are you a gambling person? :-)
(3)
Krista P.
Good pizza and the fact that they have Gluten free crust now is awesome. Never had any issues with them.
(3)
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Address :12605 N Saguaro Blvd,Ste 4
Fountain Hills, AZ, 85268
Takes Reservations : No Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : No Good for Groups : No Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : No Caters : Yes
Pizza is a famous Italian dish savored around the world. The entire credit for the popularity of Pizza in the United States goes to the chain of pizzerias all over the country. While the base and the texture of Pizza remains same across the globe, it's the toppings that differs from country to country. In the United States, you will find the top pizzerias serving pizzas with the toppings of mainly beef, bacon, chicken, ham, and sausage for the non-vegetarians. Other than these famous meat options, Pizzas with veg toppings such as mushrooms, pepperonis, garlic, tomatoes, spinach, etc. are also famous in most restaurants in the United States.
Irrespective of your locality, you will find a variety of different restaurants in your cities offering pizzas of all different types. Pizza is hot favorite among people of all ages in the United States. A large size pizza is enough to feed a family of 3 or 4 at large. Pizza is also the most preferred food whenever a group of friends is hanging out together. Pizza gained popularity in the United States after the American soldiers stationed in Italy returned from World War II.
Over the years, different pizzerias in the United States have developed their own respective regional variations. Pizza gained popularity as the iconic dish in the United States in the second half of the 20th century. Whether you prefer thin or thick crust pizza, you can find a pizza of your preference at the best pizza restaurants in your city.
Italian Cuisine
The immense popularity of Italian cuisine globally isn't unknown. You can find an Italian Pizzeria around every corner of almost every city in the United States. Not to forget that in every house, people enjoy mac and cheese as comfort food. But it would be wrong to believe that Italian food starts with pizza and ends with good pasta as this Mediterranean country has much more to offer other than these two dishes. In Italian Cuisine, there is a high use of fresh tomatoes, all kinds of herbs, great quality of cheese, all types of meat, seafood and fresh handmade pasta. Many find it hard to believe that Italians have been making noodles long back.
Italian and Greek cuisines are always mistaken to be same, but they are poles apart. The primary difference between the two cuisines is the use of cheese in most of the Italian dishes. Italians love to cultivate their own cheese and process them as per their food requirement. It is believed that some cheese is so expensive that cheese producers secure them in lockers.
If you are bored eating the same old pasta or pizza, you can try some of the authentic Italian dishes like Risotto, Polenta, Ribollita, Lasagna, Fiorentina Steak, Bottarga, Ossobuco, Carbonara, Focaccia, Arancini and Supplì. Another item which Italians love to relish every morning is a good cup of Italian Coffee. Once you taste a freshly brewed cup of Italian Coffee, you might not visit Starbucks ever again. Authentic Italian food is made with heart and soul, so go find a restaurant where you can relish Italian cuisine in your city.
Dave M.
Great Chicago pizza. Been a customer since they opened and always find the pizza to be just like I remembered when growing up in the Chicago area. The only problem is the half price pizza on Tuesday and many of the costumers only buy on those days and they are the ones who complain.... too many cheap skates as the line on those days prove the point.
(5)Nate T.
The pizza is great. My favorite is the thin crust.
(5)Sharron G.
We just moved and thus Rosati's is close to our new home. Yummy Chicago style thin crust! We like to go pick up our pizza. The facility was clean nd the people super nice. Have been there 2 times already. We'll be back.
(4)Brooke J.
Hours of operation are incorrect! Nothing frustrates me more than getting a $100 order all written down from the whole family and then to call and u be closed. So irritating. No wonder business suffers.
(1)Kevin B.
We've tried it three times - twice on our own dime, and once when a neighbor treated. Sorry, we just didn't like the amount of grease. Taste was OK, but none of the three of us in the family could get past 1 piece due to the grease. We prefer Euro Pizza or Sapori D'Italia for pizza in Fountain Hills.
(2)Brad M.
Alright, first things first...Their thin crust pizza is the best pizza I have EVER had in AZ. On the downside and this almost cost them a star, it is always more $$$ then we want to spend on pick-up/delivery pizza. We off set this however by getting the large with the small cheese for free and then make 3-5 meals out of it. Hopefully they will begin to offer good deals on their Facebook page to help out their faithful supporters. I have never had a burger/sandwich or fries, as pizza is the only way to go for us but I'm sure they are good. My only question is why haven't they expanded their space to offer a dine-in option? That would be a successful venture for sure as we always look fwd to our next ROSATI'S night.
(5)Anna M.
Horrible customer service! Rude and unapologetic for getting our order wrong and wouldn't give me my money back or provide credit for a next visit. It's like they go out of their way to get your order wrong and then get upset at you for calling them out on it. I picked up my order and had to wait about ten minutes for it, when I checked the pizza (habit after getting a wrong pizza from here before when I received sausage on a vegetarian pizza) it was already cold. They forgot to give me the salad my boyfriend ordered and I had to ask for it. When I finally got home the salad was of course the incorrect salad. I've given them three shots and have given up. If you end up ordering from this place don't expect a good experience and don't say we didn't warn you.
(1)Adam K.
It wouldn't be my first choice... however, it will do in a pinch. Biggest complaint is the wait time. They said my order would be ready at a specified time. Sat there for 20 min after the time I was given.
(2)Ryan K.
1st time was perfect in fact they saved my valentines dinner for a last minute romantic dinner at home. I was so impressed we went back for more. Never again! Terrible service. On the second time around we went for pick up again and they gave us someone else's salad. Called to get things straight and they put me on hold, after two attempts at calling back they finally took my call from my GF # because they knew my # and knew they screwed up. Offered to deliver us the correct salad, i tried to explain the correct salad the kid didn't even know what mixed greens are!! They delivered the wrong salad still..the delivery kid ended up paying me back from his own pocket. Tried again tonight after holding over 5 min! Said they couldn't put alfredo sauce on the f#%kin ravioli!! They did that on my first order no problem...Worst customer service ever! Its a shame because the food can be good but the fools running this place need to be all fired! Avoid!
(1)Dave M.
If there was a zero, it'd be them! I am NOT reviewing the pizza since we never got to try it.... we did however try thier customer service and it was the worst I have ever seen! Please note, this review is being written by a retail manager with over 20 years of customer service.... I called in a pizza, asked for 2 pizzas and was told it would be 25 minutes. Upon returning home, we found 2 pizzas, completely wrong with wrong toppings, and it was cut like a checkerboard. All we wanted was one plain pizza and one with mushrooms, total $46 (maybe if was gold plated that would be fair, but $23 a pizza????) We didn't get that... Here is the issue. Upon calling them to ask for what we ordered, we were met with resistance. I prefer the "kill 'em with kindness and keep the customer approach". The woman on the phone was sweet, and was relaying messages to me from the Manager. I told them in my 20+ years experience that it is better to take the loss ($5-8 in ingredients at most for 2 pizzas) and keep the customer. We were told that they can give us 1/2 off of one pizza for the order they just messed up. We said "forget it" and left with a credit. Now I have a $46 credit to a pizza place that I have no interest in going back to. You have now lost a NEW customer, the hardest kind of customer to obtain. Also, with all of the pizza joints in Fountain Hills, why would I or any of my friends/family ever return after being treated rudely and unfairly. Called in an order to Ray's in Scottsdale, told them what happened at Rosati's, and they said come on over, we will make your night better. Bottom line, shitty customer service, not sure about the food, and we'll see how long Rosati's can last with that kind of service.
(1)Mary S.
I've been ordering from Rosati's for decades. I found them in Chicago and was overjoyed to find them again in Fountain Hills, AZ. However, the FH store has messed up my order on multiple occasions. They did so again last night when they failed to put cheese on my half of the pizza and then burnt it. When I called to let them know I was told there was a note on my account that I "complained too much" and they would no longer serve me. So apparently the business model isn't to get the orders right but to cut off service to the customer if they rightly complain that the pizza is not done correctly. They also claimed my husband was "threatening" when he returned another incorrectly done pizza and he said he was going to inform corporate of the terrible service. Do not walk, run away from this terribly run franchise and get your pizza from a completely different Rosati's location.
(1)Stacy S.
We placed an order for pick up. We got home only to discover the pizza was made wrong. Because the pizzas are over priced I felt we should get what we paid for. I was REALLY disappointed in the customer service. I knew our family dinner plans were going to be delayed another hour because it takes so long for the pizzas to be ready. When I called they told me that I had to bring back the bad pizza BEFORE they would begin making it the way we ordered it. So they messed up our order and I am inconvenienced by having the whole family waiting an hour to eat, I had to drive back down to the store and THEN I had to wait all over. Not exactly the best way to treat customers.
(1)C N.
Lame. Called at 9:45pm they said they were closed even though they were open till 10.
(3)Lisie M.
I'm updating my previous review and giving Rosatis a 1 thumbs up - with a Caveat for Consistency. I live in FH so over the years I've eaten here quite a bit and I've seen the ups & down of this place. I'd eat here far more if they offered more "deals" beyond the 1/2 Price Tuesday. This is a pricey pizza and and while it can be good - it's just not consistent. I'm from Chicago so I'll tell you that when it's "on" it's somewhat close to a Chicao-Style THIN crust pizza. That also means that it's not cut like the traditional "8-Big Round Slices!" (It's a Chicago thing! ) Anyway, it's usually very fresh. I dig the crust, though again, sometimes it's overdone. Caveat is $$$ and damn CONSISTENCY. I read the other reviews here and I'm not surprised. Which is too bad because WHEN this place gets it right (and they do get it right more than they get it wrong), Rosatis is far better and fresher and more "real" than a Pizza Hut or Papa Johns or Little Ceasars :-o . No comparison. It's just when they do get it wrong...... So.. I guess at this point I'll leave it at: what are you in the mood for and are you a gambling person? :-)
(3)Krista P.
Good pizza and the fact that they have Gluten free crust now is awesome. Never had any issues with them.
(3)